Getting started with Yoxel Signals for Google Workspace

Yoxel Signals connects Salesforce Flow with your workspace messaging apps: Google Workspace, Microsoft Teams, Webex, Zoom, giving your CRM admins control over the configuration of data signals.

Prerequisites

Salesforce

• Yoxel Workspace Sync package (version 2.124 or higher) is installed. See instructions.

• You (Salesforce admin) have the package license (use the 'Manage Licenses' link to assign one).

• In Salesforce Setup, on the 'Install Packages' page find Yoxel Workspace Sync and click 'Configure' to make sure your package is active and you have access.

• Review steps 1-4 from Getting started with Yoxel Sync

SugarCRM

• You (SugarCRM admin) have access to Web Logic Hooks:

• Configure API Platform 'yoxel':

Hubspot CRM

• You (Hubspot admin) have access to Automation/Workflows:

Adding the app

1. Ask your Google Workscape admin to add the Yoxel app to spaces to which you want signals to be delivered.

Look for Yoxel [App]:

You will see the following intro message in the space:

2. Then, use the '/yoxel_token' command to look up your integration token. First time, you will be asked to log into your CRM account (Salesforce, Hubspot, SugarCRM,...):

Copy the token as you'll need to use it when configuring Salesforce Flow.

3. Next, go back to your CRM to configure desired workflow signals. Follow these instructions: Configuring Salesforce Flow signals, Configuring Hubspot Workflow signals, Configuring SugarCRM Web Logic Hooks 4. Once the Flow signals are configured you'll start getting the following notification cards in your spaces: