# Yoxel Sync - Custom sync solution for Outlook and Gmail
Yoxel Sync is a highly configurable rule-based sync of email, calendar events, contacts. See its AppExchange listing [here](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3000000B38M0EAJ).
### Automatic email logging
***
Yoxel automatically scans user inboxes and Salesforce accounts to discover and keep track of ongoing communications with clients.
* Automatic exclusion of internal communications
* Additional configurable email exclusion rules
* De-duplication of emails received by multiple users
* Automatic addition of new business contacts that are cc’d on emails as contacts in Salesforce
* All logged emails are organized by their original email threads under the ‘Conversations’ tab in Salesforce
#### **Logging emails to any object!**
The sync allows you to configure custom rules of selecting any Salesforce object as a related object for logged emails.
1. Define email data extraction rules
2. Specify which Salesforce object should be used as a relation (Opportunity, Case, Custom, ...)
3. Define custom lookup rules using the data extracted from the email.
{% hint style="success" %}
*For example, the following case could be implemented: look for a specific ID pattern in a Subject line of emails, use the extracted ID to find a Case object or a custom object that has the ID in a certain field.*
{% endhint %}
### Bi-directional calendar sync
***
* Bi-directional or uni-directional sync modes are available
* Meetings can get associated with the right CRM records (leads, contacts, opportunities) automatically.
* Automatic addition of new business contacts that are meeting attendees as contacts in Salesforce.
* Automatic lead conversion upon attendee matches
* “True” recurring event syncing is supported using Classic Salesforce series. The sync allows users to update series in Outlook and Salesforce
* Additional field/value filter for selecting which user events to sync from Salesforce
* Default field/value setting for new events created by the sync
#### **Logging events to any object!**
The sync allows you to configure custom rules of selecting any Salesforce object as a related object for synced events.
1. Define event data extraction rules
2. Specify which Salesforce object should be used as a relation (Opportunity, Case, Custom, ...)
3. Define custom lookup rules using the data extracted from the events
{% hint style="success" %}
*For example, the following case could be implemented: look for a specific ID pattern in a Location line of events, use the extracted ID to find a custom object that has the ID in a certain field.*
{% endhint %}
### Bi-directional contacts sync
***
* Bi-directional or uni-directional sync modes are available
* Similarity analysis is run in every sync cycle to prevent creation of duplicate records.
* Additional field/value filter for selecting which contacts to sync from Salesforce
* Default field/value setting for new contacts created by the sync
* Can sync additional email/phone/address fields
* Non-standard Salesforce field mappings can be configured by the Yoxel support team
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